A Customer is the most important person in this business —
we, at Nan, Inc., take no exception to this.

A Customer is not dependent on us —
we are dependent upon him.

A Customer is not an interruption of our work —
he is the purpose of it.

A Customer does us a favor when he gives us the opportunity —
we are not doing the favor by serving him.

A Customer is not someone to argue or match wits with —
nobody has ever won an argument with a customer.

A Customer is a person who brings us his wants —
it is our job to handle them profitably for him and for ourselves.

 

Nan, Inc. Creed

 

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